How to Disable Shopify Staff Notifications

By default, Shopify will send the admin user an email every time a new order is created. Fortunately, Shopify also provides a simple way to disable these new order notifications on both a user level and a site level.

User Level

From the Shopify Admin, navigate to the settings gear icon menu:

  1. Click the 'Notifications' menu
  2. Scroll down to the Staff notifications section. 

  1. From the Recipients section, click the 'more menu' (three dots) next to the name to be removed.
  2. Select the 'Turn off' toggle
  3. (Optional): click other modifications if required:
    1. Edit recipient
    2. Send test
    3. Remove

Once updated, your staff admin will no longer receive an email each time an order is created or imported.

Site Level

From the Shopify Admin, navigate to the settings gear icon menu:

  1. Click the 'Notifications' menu
  2. Scroll down and select the Staff notifications section
  3. Turn OFF the 'New Order' so every admin on the site no longer receives new order emails
  4. (Optional): turn off other toggles if admin emails are not required for these options:
    1. New change request
    2. Sales attribution edited
    3. New draft order

✅ Tips and Troubleshooting

(wc.52)

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us