Keeping Shopify Data in Sync

Ablestar Bulk Product Editor keeps a full copy of your Shopify product data so it can do things like live previews, advanced searches, faster exports and one-click undos. The way the data is kept in sync is through webhooks, which are messages that Shopify sends Ablestar each time a product is updated on your store.

Generally, these webhooks do a good job of keeping the data in sync however there are two situations when you might need to trigger a manual refresh of data:

• Products without webhooks: There are some fields that Shopify does not configure webhooks for
• Errors: In rare cases, there are errors in sending or receiving the webhook message itself

The app will periodically and automatically resync all your data with Shopify but you also have the ability to manually sync data to reflect updates more quickly.

Manually Sync Data

From the Ablestar Bulk Editor dashboard view:

1. Click the 'Settings' menu
2. Click on the Shopify data option
3. Select the Refresh data icon in the 'Actions' column for any line item you would like to refresh or click the Resync all data button to refresh all

After you click on the refresh icon the app will trigger a resync of the data in the background which should complete in a few minutes. You may also want to reload your browser tab to make sure you have the most recent data once you are looking at the front-end of the store.

Known Limitations

Changes to the following data in Shopify cannot be immediately reflected in the app.

We recommend resyncing this data manually any time it changes:

• Categories: Update this data source if you edited this field outside of the app
• Collections: Should be updated manually anytime you add or remove new products to a collection
• Locations: Anytime a new location is added or edited or if new inventory is added to specific locations
• Metafield definitions: If you have added or edited any Metafield definitions to your store
• Metafields: If there are any issues with your store not receiving webhooks, manual resyncing will be more common for you
• Metaobjects: If you add or edit any Metaobjects under the Shopify Settings → Content → Metaobjects, they will require a manual sync
• Shopify Markets: Update this data source if you have modified different price lists for different regions using Shopify Markets

Scheduled Inventory Sync Jobs

Paid plan store owners have the ability to configure and schedule automatic and recurring inventory sync schedules.

✅ Tips and Troubleshooting

• Learn how to schedule recurring inventory sync schedules
• "Categories" were previously called "Product Categories" and "Standard Product Type" fields by Shopify

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