Keeping Shopify Data in Sync
Ablestar Bulk Product Editor keeps a full copy of your Shopify product data so it can do things like live previews, advanced searches, faster exports and one-click undos. The way the data is kept in sync is through webhooks, which are messages that Shopify sends Ablestar each time a product is updated on your store.
Generally, these webhooks do a good job of keeping the data in sync however there are two situations when you might need to trigger a manual refresh of data:
- Products without webhooks: There are some fields that Shopify does not configure webhooks for
- Errors: In rare cases, there are errors in sending or receiving the webhook message itself
The app will periodically and automatically resync all your data with Shopify but you also have the ability to manually sync data to reflect updates more quickly.
Manually Sync Data
From the Ablestar Bulk Editor dashboard view:
- Click the 'Settings' menu
- Click on the Shopify data option
- Select the Refresh data icon in the 'Actions' column to refresh any line item or click the Resync all data button to refresh all
After you click on the refresh icon the app will trigger a resync of the data in the background which should complete in a few minutes. You may also want to reload your browser tab to make sure you have the most recent data once you are looking at the front-end of the store.
Known Limitations
Shopify requires the following data cannot be immediately reflected in the app, and is only synced periodically. We recommend resyncing this data manually any time it changes:
- Collections: Should be updated manually anytime you add or remove new products to a collection
- Shopify Markets: Update this data source if you have modified different price lists for different regions using Shopify Markets
Scheduled Inventory Sync Jobs
Paid plan users have the ability to configure and schedule automatic and recurring inventory sync schedules.
✅ Tips and Troubleshooting
- Learn how to sync inventory from a spreadsheet
- You can schedule recurring inventory sync schedules
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