Updating or Reimporting Orders from WooCommerce
Sometimes you might want to re-import orders from WooCommerce to Shopify. This could be the case if you transferred the orders when you began working on your Shopify site but now want to update everything before launching the site. In this article, we'll cover how to do this.
In order to follow along, you should have:
- The Ablestar WooCommerce Importer app installed
- Already imported orders to Shopify
Notes about Re-Importing orders
There are a few things to keep in mind when you re-import orders.
Re-Importing Orders is Free
If you've already paid once to import orders, it's free to re-import them.
Different WooCommerce API Credentials
If you've changed or disabled Consumer Secret or Consumer Key that you used to connect to WooCommerce, you'll get an error when you try to reimport the orders.
To fix this:
- Click on Advanced at the top of the Ablestar WooCommerce Importer app
- Enter in the new API credentials.
If the URL to your WooCommerce site has changed, send us an email, and we'll update the URL for you.
Existing Orders are Replaced
Re-importing orders will not create duplicates but will replace existing orders imported from WooCommerce. The order number that you see in the admin (for example, #101) will be the same after the import, but behind the scenes, the re-import will:
- Delete the existing order
- Create a new order in its place
We do this so that all order attributes will update correctly.
Verify Order Notifications are Disabled
As with the initial order import, verify that order notifications are disabled before re-importing the orders.
To re-import orders open up the Ablestar WooCommerce Importer app. You should see a page where you can manage your import:
- Scroll down the page until the Orders section.
- Select Import orders and corresponding customers
- Click Import Customers/ Orders:
The app will now download all orders from your WooCommerce site and upload them to Shopify. It will replace existing orders, so there are no duplicates:
Once this process is finished, you can find your imported orders under the Orders section of the Shopify admin: