Updating Shopify App Permissions

If you have used Ablestar Bulk Product Editor for a while you may be prompted to update the app's permissions in Shopify.

Why do I need to Update Permissions?

Our app needs to read, write and sync data to Shopify in order for it to bulk update your products. During the initial installation, you give permission to Shopify for our app to read certain parts of your store, like your product data.

As Shopify releases new features and makes changes to their APIs we will occasionally need new permissions for the app to function. When this happens, you may see a message on your dashboard asking you, or the store owner, to update and confirm current permissions.

This article explains each permission we need in detail.

Who can Update Permissions for your Store?

Not every user can accept the new permissions on behalf of the store. Only the store owner or users with the 'Manage and install apps and channels' permission can accept the new permissions.

As a store admin, you can view and modify these settings from the Shopify Admin dashboard:

  1. Click the Settings gear icon → 'Users and permissions' menu
  2. Click the user you want to modify
  3. Scroll down to the 'Store permissions' section

Check applicable areas that require permissions and then Save to apply changes.

What Happens if I Don't Update Permissions?

Besides not being able to access newer features, not updating permissions may make it harder to open the app in the future.

We will be switching the way the app is installed to what Shopify calls "managed installation". This has several benefits including faster load times but one requirement is that all stores have the same set of Shopify permissions granted to the app.

After the switch to managed installation, Shopify will prompt you to accept the new permissions when you try to open the app. If you are a store owner this will just need an extra click however it gets more complicated with staff accounts that are not allowed to update permissions for your store.

In this case a staff account will not be able to access the store until the store owner, or someone with sufficient access, accepts the new permissions. We know that lots of stores have several people working in the the app daily. We want to get ahead of this problem by updating the permissions before we make the switch to Shopify's new managed installation.

✅ Tips and Troubleshooting

  • Review this Shopify article for more detailed permissions info
  • Please get in touch if you have any questions about the managed installation or permissions configurations.

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