Cancelling Your Subscription
If you're on a paying plan of Ablestar's Bulk Product Editor you will be billed every 30 days through Shopify. You can cancel your subscription at any time by doing either of the following:
- In the app, go to Settings and then click on Change Plan. Beneath the pricing boxes there's a link to switch our free plan
- Uninstalling the app
Shopify acts as a billing intermediary between our company, Ablestar LLC, and you, the Shopify merchant. We do not have the ability to directly charge your credit card but if you're on a paying plan you will see a line item on your Shopify bill for our app.
The 30-day billing period for our app might not line up with your 30-day billing period with Shopify which can lead to some confusing situations.
Shopify has a more detailed explanation of the billing cycles but if you have any questions about why you were charged we're happy to take a look for you and refund the final charge if you want.