Cancelling Your Subscription
Paying plans for the Bulk Product Editor are billed every 30 days through Shopify. You can cancel your subscription at any time by doing either of the following.
Changing your plan within the app
The benefit of downgrading to the free plan is that your edit history will still be available if you need to undo edits in the future.
- In the app, go to Settings
- Click on Change Plan.
- Select the free plan to cancel your paying subscription
Uninstalling the app
- Go to the Shopify admin of your store
- Open up the 'Apps' section
- Uninstall Ablestar Bulk Product Editor
Notes on billing
Shopify acts as a billing intermediary between our company, Ablestar LLC, and you, the Shopify merchant. We do not have the ability to charge your credit card directly, but if you're on a paying plan, you will see a line item on your Shopify bill for our app.
The 30-day billing period for our app might not line up with your 30-day billing period with Shopify, which can lead to some confusing situations.
Shopify has a more detailed explanation of the billing cycles, but if you have any questions about why you were charged, we're happy to take a look for you and refund the final charge.