Cancelling Your Subscription

If you're on a paying plan of Ablestar's Bulk Product Editor app, you will be billed every 30 days through Shopify. You can cancel your subscription at any time by doing either of the following:

  • Changing your Ablestar Bulk Product Editor app plan
  1. In the app, go to Settings
  2.  Click on Change Plan.

Beneath the pricing boxes, there's a link to switch our free plan.

  • Uninstalling the app

Shopify acts as a billing intermediary between our company, Ablestar LLC, and you, the Shopify merchant. We do not have the ability to charge your credit card directly, but if you're on a paying plan, you will see a line item on your Shopify bill for our app.

The 30-day billing period for our app might not line up with your 30-day billing period with Shopify, which can lead to some confusing situations.

Shopify has a more detailed explanation of the billing cycles, but if you have any questions about why you were charged, we're happy to take a look for you and refund the final charge.

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